Notifications drive engagement and retention. Rules: relevant, timely, respectful of preferences. For law firm client portals: SMS for time-sensitive updates (court date change), email for summaries, in-app badges for less urgent updates.
Notifications drive engagement and retention. Rules: relevant, timely, respectful of preferences. For law firm client portals: SMS for time-sensitive updates (court date change), email for summaries, in-app badges for less urgent updates.