Services · Automation

Business systems and automation.

Internal ops tools, admin dashboards, approval workflows, notifications, and reporting — the systems that let your team run at 5× speed without hiring 5× headcount.

+1 (206) 519-0882
(01) — Overview

Business Systems & Automation, done right.

Most operational bottlenecks aren't people problems — they're missing software. A finance team drowning in expense reports needs a purpose-built approval flow. A sales team losing hours to CRM data entry needs pipelines that auto-populate. A support team pasting the same responses 100 times a day needs macros wired into their ticketing system.

We build the internal systems that eliminate this class of work. Custom admin panels, workflow engines, notification systems, reporting dashboards, and integration middleware — all shaped to your specific business, not off-the-shelf tools bent into pretending to be your business.

(02) — What we build

Scope of work.

Custom admin panels + internal dashboards
Approval workflows (expenses, contracts, purchase orders)
Notification systems (Slack, email, SMS, in-app)
Reporting + BI dashboards
Data pipelines and ETL workflows
API middleware between disparate systems
Cron-based background job systems
Audit logs and compliance reporting
(03) — Tech stack

What we build with.

Frontend
  • React
  • Next.js
  • Retool (rapid prototyping)
  • Custom internal UIs
Backend
  • Node.js
  • Go
  • PHP/Laravel
  • Python (data pipelines)
  • C#/.NET
Data & queues
  • PostgreSQL
  • MySQL
  • Redis
  • BullMQ
  • Sidekiq
  • ClickHouse (analytics)
Integrations
  • Slack
  • Twilio
  • SendGrid
  • Stripe
  • Segment
  • Zapier + Make (for prototypes)
(04) — Process

How we work.

01

Operations audit

Sit with the team that will use the tool. Watch them work. The best requirements come from observation, not interviews.

02

Prototype fast

Retool or a lightweight custom UI in week 1. Get feedback from the actual users before we invest in production infrastructure.

03

Build production version

2-week sprints. Roll out to 10% of the team first, watch usage data, iterate.

04

Retire the old process

Automation only pays off when the manual process actually stops. We handle change management alongside the technical rollout.

(06) — FAQ

Questions we hear often.

Approval workflows, notification systems, data pipelines, admin dashboards, cron jobs, integration middleware. Anything that eliminates repetitive manual work by connecting the systems your team already uses.
Both — matched to the problem. Zapier and Make for prototypes and low-volume automations. Custom code when you need reliability, complex business logic, or high volume. We help you decide honestly.
Simple internal tools with Retool or lightweight custom UI: $5,000–$15,000. Custom admin panels with complex workflows: $15,000–$50,000. Enterprise automation platforms: $50,000+. Every project starts with an operations audit.
Yes. If it has an API, we can integrate. If it doesn't, we can usually build a scraping layer or database-level integration. Slack, HubSpot, Salesforce, Google Workspace, Notion, Airtable — all standard.
That's the real question. We involve end users in design, prototype fast, roll out in stages, and measure actual usage. Automation that sits unused is worse than no automation at all — we optimise for adoption, not just delivery.
Ready to start

Let's talk about your project.

Every consultation includes a free custom concept for your project — no cost, no obligation. Book a 30-minute call at a time that works for you.

+1 (206) 519-0882
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